Shipping policy

 

EvelynSylv XF currently ships within the United States.

Order Processing Time

Orders are typically processed within 1–3 business days after payment is received. Order processing may take longer during holidays, high-volume periods, product availability reviews, or special wholesale order handling.

Shipping Time

Standard shipping usually takes 3–7 business days after the order has been processed, depending on destination, carrier service, and delivery conditions.

Shipping Fees

Shipping fees are calculated at checkout unless otherwise stated. Any available free shipping, promotional shipping, or wholesale shipping arrangements will be shown at checkout or confirmed separately.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available.

Shipping Delays

Shipping times may be affected by holidays, weather conditions, carrier delays, customs processing, incorrect address information, or other unforeseen circumstances outside our control.

Incorrect Shipping Address

Please make sure your shipping address is entered correctly at checkout. EvelynSylv XF is not responsible for orders shipped to incorrectly provided addresses. If you notice an address error after placing an order, please contact us as soon as possible before the order ships.

Wholesale and Bulk Orders

Wholesale packs, bulk orders, and special retailer orders may require additional processing time depending on product availability, order size, packaging requirements, and shipping arrangements.

Questions

If you have any questions about shipping, please contact us at:
sales@evelynsylv.com