Terms of service

OVERVIEW

Welcome to EvelynSylv XF. The terms “we,” “us,” and “our” refer to EvelynSylv XF, operated by YINFENYA INC. EvelynSylv XF operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers, wholesale buyers, retail partners, and visitors with a curated shopping experience.

By visiting, using, or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service, you should not use or access our website or services.

SECTION 1 - ACCESS AND ACCOUNT

You may be asked to provide certain information, including your name, email address, billing address, shipping address, payment information, business information, resale certificate, or other details related to your order or wholesale inquiry.

You agree that all information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality and security of your account credentials and for all activity under your account.

We reserve the right to refuse service, suspend access, or cancel an account if we believe that the account has been used in violation of these Terms of Service, applicable law, or our store policies.

SECTION 2 - OUR PRODUCTS

EvelynSylv XF offers fashion jewelry, boutique-ready jewelry, wholesale packs, and related products. We make reasonable efforts to present product descriptions, images, colors, materials, sizes, and details accurately.

However, product appearance may vary slightly due to screen settings, lighting, photography, production batches, hand-finishing, material variation, or supplier availability. We do not guarantee that the appearance or color of any product will be exactly the same as shown on your screen.

Product descriptions, prices, availability, collections, packaging, and specifications may be updated at any time without prior notice. We reserve the right to discontinue, modify, or limit the quantity of any product at our discretion.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. EvelynSylv XF reserves the right to accept, decline, cancel, or limit any order for any reason, including product availability, pricing errors, suspected fraud, payment issues, shipping restrictions, or business policy considerations.

Your order is not accepted until payment has been processed and order confirmation has been issued. Please review your order carefully before submitting it.

Purchases are subject to our Refund Policy, which can be viewed on our website at:
https://evelynsylv.com/policies/refund-policy

SECTION 4 - WHOLESALE ORDERS AND RETAIL PARTNERS

EvelynSylv XF may offer wholesale packs, retailer programs, stock rotation options, resale support, and other business-to-business services. Wholesale terms may vary depending on order size, buyer qualification, product availability, resale certificate status, shipping method, and approved business relationship.

Wholesale buyers are responsible for reviewing product details, order quantities, resale requirements, sales tax exemption eligibility, and any applicable wholesale terms before placing an order.

We reserve the right to approve, decline, modify, or terminate wholesale relationships at our discretion.

SECTION 5 - PRICES AND BILLING

Prices, discounts, promotions, and product availability are subject to change without notice. The price charged for a product will be the price shown at the time the order is placed, unless there is an obvious pricing error.

Unless otherwise stated, posted prices do not include taxes, shipping, handling, customs duties, import charges, or other related fees.

You agree to provide current, complete, and accurate purchase, payment, billing, shipping, and account information for all purchases made through our store.

SECTION 6 - SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, incorrect addresses, weather, force majeure events, or circumstances outside our control.

Once products are transferred to the shipping carrier, risk of loss may pass to the buyer, subject to applicable law and the shipping terms used for the order.

For international shipments, customs duties, taxes, import fees, brokerage fees, and related charges may apply unless the shipment is specifically arranged under duties-and-taxes-paid terms.

SECTION 7 - RETURNS, REFUNDS, AND EXCHANGES

Returns, refunds, exchanges, and stock rotation requests are subject to our Refund Policy and any applicable wholesale terms.

Our Refund Policy can be viewed on our website at:
https://evelynsylv.com/policies/refund-policy

Items must generally be unused, unworn, and in resale-ready condition to be considered for return, exchange, or stock rotation. Final approval is subject to our review.

SECTION 8 - SALES TAX AND RESALE CERTIFICATES

Eligible resale buyers may qualify for sales tax exemption if they provide a valid resale certificate and business information before placing an order. Sales tax exemption is not automatic and must be reviewed and approved.

If a valid resale certificate is not provided or accepted, applicable sales tax may be charged where required by law.

SECTION 9 - INTELLECTUAL PROPERTY

All trademarks, brand names, logos, product names, text, images, designs, graphics, website content, product descriptions, and related materials on this website are owned by or licensed to EvelynSylv XF, YINFENYA INC, or their respective owners.

You may not copy, reproduce, distribute, modify, publish, transmit, display, or use any website content, product images, brand assets, or intellectual property without prior written permission.

Unauthorized use may violate intellectual property laws and may result in legal action.

SECTION 10 - THIRD-PARTY LINKS AND TOOLS

Our website may contain links to third-party websites, platforms, services, applications, payment processors, shipping providers, or tools. These third-party services are provided for convenience or operational purposes.

We are not responsible for the content, accuracy, privacy practices, security, policies, or services of third-party websites or providers. Your use of third-party services is at your own risk and subject to the terms and policies of those third parties.

SECTION 11 - RELATIONSHIP WITH SHOPIFY

EvelynSylv XF is powered by Shopify, which enables us to operate our online store and provide ecommerce services. However, sales and purchases made through this store are transactions between you and EvelynSylv XF.

Shopify is not responsible for any product, order, customer service issue, return, exchange, injury, damage, claim, or dispute arising from your purchase from EvelynSylv XF.

SECTION 12 - PRIVACY POLICY

Personal information collected through our website is subject to our Privacy Policy, which can be viewed on our website at:
https://evelynsylv.com/policies/privacy-policy

Certain information may also be processed by Shopify and other service providers that help operate our store, process payments, manage shipping, or provide related services.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

SECTION 13 - FEEDBACK AND REVIEWS

If you submit feedback, reviews, comments, photos, product suggestions, ideas, or other content to us, you grant us the right to use, reproduce, modify, publish, distribute, and display such content for business, marketing, customer service, product improvement, and promotional purposes, to the extent permitted by law.

You represent that your submitted content does not violate the rights of any third party and does not contain unlawful, misleading, abusive, defamatory, obscene, or harmful material.

SECTION 14 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, or other information.

We reserve the right to correct any errors, inaccuracies, or omissions and to change, update, or cancel orders if any information is inaccurate at any time, without prior notice, including after an order has been submitted.

SECTION 15 - PROHIBITED USES

You may not use our website or services for any unlawful, fraudulent, abusive, harmful, malicious, or unauthorized purpose.

You agree not to violate any applicable laws, infringe intellectual property rights, upload malicious code, attempt unauthorized access, interfere with website security, scrape or extract data without permission, impersonate another person or business, submit false information, or engage in conduct that may harm EvelynSylv XF, YINFENYA INC, Shopify, customers, or other users.

SECTION 16 - DISCLAIMER OF WARRANTIES

Our website, products, and services are provided on an “as is” and “as available” basis, except as expressly stated by us in writing.

We do not guarantee that our website will be uninterrupted, secure, error-free, or always available. We do not guarantee that product results, business outcomes, resale performance, customer demand, or sales performance will meet any specific expectation.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, EvelynSylv XF, YINFENYA INC, our affiliates, partners, officers, directors, employees, agents, contractors, service providers, and licensors shall not be liable for indirect, incidental, special, consequential, punitive, or similar damages, including lost profits, lost revenue, lost savings, lost data, replacement costs, or business interruption arising from your use of our website, products, or services.

Nothing in these Terms limits liability that cannot be limited under applicable law.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless EvelynSylv XF, YINFENYA INC, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any claims, losses, damages, liabilities, costs, or expenses, including reasonable attorneys’ fees, arising out of your breach of these Terms of Service, violation of law, misuse of our website, infringement of third-party rights, or misuse of our products or services.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. The remaining provisions shall remain valid and enforceable.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with our posted policies and any applicable order terms, constitute the entire agreement between you and EvelynSylv XF regarding your use of our website and services.

SECTION 21 - ASSIGNMENT

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.

We may assign, transfer, or delegate our rights and obligations under these Terms without notice or consent, including in connection with a business transfer, restructuring, merger, sale, or related transaction.

SECTION 22 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws applicable to the jurisdiction where YINFENYA INC is registered, without regard to conflict of law principles, unless otherwise required by applicable consumer protection law.

SECTION 23 - STORE POLICIES AND POLICY REFERENCES

These Terms of Service are intended to work together with our posted store policies, including our Privacy Policy, Refund Policy, Shipping Policy, and any other policies displayed on our website.

If there is a conflict between these Terms of Service and a specific policy that applies to a purchase, return, shipment, wholesale order, or other transaction, we may apply the policy that most directly relates to that specific issue, subject to applicable law.

SECTION 24 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to review this page periodically for changes.

Your continued use of our website or services after any changes are posted constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

EvelynSylv XF
Operated by YINFENYA INC
Email: sales@evelynsylv.com
Website: https://evelynsylv.com